Frequently Asked Questions

1. Do you charge for services?

Souhegan Valley Ambulance Service, Inc. charges for transportation and medical services at “usual and customary” rates. SVAS rates are set in conjunction with Medicare fee and payment schedules. In order to handle the billing services, SVAS utilizes the services of ComStar Billing, Inc. ComStar specializes in medical billing for ambulance services.

 

2. Who do I contact if I should have a billing question or to see if my insurance company has made a payment?

ComStar Ambulance Billing
Toll Free: 1-800-488-4351
Telephone: 1-978-356-3344
Fax: 1-978-356-2721
E-Mail: info@comstarbilling.com
Hours: Monday through Friday, 8am to 4:30pm

 

3. Who do I contact if I need to supply additional information for billing purposes?

ComStar Ambulance Billing
Toll Free: 1-800-488-4351
Telephone: 1-978-356-3344
Fax: 1-978-356-2721
E-Mail: info@comstarbilling.com
Hours: Monday through Friday, 8am to 4:30pm
To Submit Insurance Information Directly: www.comstarbilling.com/insurance_form.htm